Seller was responsive and am returning the modem. In addition, ZyXEL’s standard onboard managementoptions, remote provisioning, monitoring, and management features help CenturyLink reduceOPEX while enhancing customer satisfaction. Most of these are best for tech-savvy folks who are familiar with modems and networking. Item is in refurbished condition with EXTENDED WARRANTY and includes: Zyxel Q1000z Set Up Guide: http://internethelp.centurylink.com/internethelp/modem-q1000z.html, **BUY NOW AND SAVE UP TO $600 FOR EVERY 5 YEARS YOU OWN YOUR MODEM! With data rates of up to 300 Mbps, the FR1000Z provides stable and reliable wireless connections for high-speed data and multimedia delivery. We're building the networks of tomorrow, helping unlock the world's potential and meeting the needs of the modern workplace; powering people at work, life and play. Purchases of product through HazelNetworks.com are subject to a destination contract. Certain products may require additional days to process prior to shipping. Zyxel Q1000z supports VDSL2. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Certified as anIPv6-ready vendor for over three years, ZyXEL is a global-provider of equipment supportingdual-stack IP networks and provides this feature on many current ZyXEL products, including theQ1000Z. Log in with your account username and password so that we can show you the pricing options available to you. The modem status area of the user interface allows you to view several options and check how your modem is running. Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. Optionally, you can add a wireless router, extender or repeater to extend your wireless signal even further or increase strength where you need it most. It works great as long as there is good air circulation on all sides; otherwise it tends to overheat and lose connection. I called CenturyLink and they recommended another modem, but when I looked on Amazon it had poor reviews. The product description said that it would work with my company, but clearly it did not. You may deny us permission by proceeding no further and your denial will have no affect on your current services. The Q1000Z VDSL2 CenturyLink modem offers fast, reliable access to the Internet. This modem works really well. That is all. See all 33 positive reviews › Living Beyond Life, LLC. The device features two antennas to boost your WiFi network with improved speed, reduced dead zones, and extended coverage. Energy-Efficient, HD Multi-Media Streaming, Preset Wi-Fi Security, Static & Dynamic IP, WPA2-PSK Security, Telephone / VoIP Compatible, Wireless, WPS Enabled, Antenna(s), DSL Cable, Ethernet Cable, Modem, Power Cable. Currently I have a Century Link modem whose performance is not satisfactory. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.