Why is the date listed differently than when I made my payment? AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio). We may transfer the information to AEP Ohio’s affiliates and subsidiaries, unless such transfer is prohibited by law; We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy); We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password); We may make such information available to third parties who are providing services to AEP Ohio (for example, providing the information to third parties performing computer-related services for AEP Ohio); We may use the information to communicate with you about products and services that may be of interest to you. the posting of a revised privacy policy constitutes your consent to the revised policy. you provide any personally identifiable information through this site. Managing your Columbia Gas account during the COVID-19 pandemic. We will provide a bill message one month in advance if a change is needed. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or. Please log in to view your payment history. In particular, e-mail sent to or from AEP Ohio may not be secure. Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app. the posting of a revised privacy policy constitutes your consent to the revised policy. This policy was last revised on December 13, 2017. The One-Sixth Plan consists of an immediate down payment of 1/6th of the balance with the remainder split over six monthly payments in addition to your monthly billing statement. Our Budget Billing Plan makes it easy to budget for your electric bill as the current twelve month average of actual usage is the budget amount due for the next 11 months. For residential, commercial and industrial customers dealing with financial hardships, AEP Ohio offers payment arrangements. The 1 Month Plan consists of an immediate down payment with the remainder billed in addition to your next monthly billing statement. Why is my returned payment not reflected in my Payment Activity? Please review this Privacy Policy before Why does my balance not reflect my payment? Use of our web site after American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. If you would like to update your personally identifiable information or if you have questions The 6 Month Plan consists of an immediate down payment with the remainder split over six monthly payments in addition to your monthly billing statements. Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. You may combine your 3 month Plan with a Level Payment Plan or continued with regular billing. The One-Ninth Plan consists of an immediate down payment of 1/9th of the balance with the remainder split over nine monthly payments in addition to a Level Payment Plan. All payments made during last 13 months or the 100 most recent transactions. AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio). about this privacy policy, please contact us. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Welcome to a better way to manage your account with our customer mobile app. Please note that a Level Payment plan will not automatically cancel after the nine billing cycles unless you contact us to do so. Subscribing to AEP Ohio alerts gives you instant notification for: Enroll in alerts to be eligible to win. Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. Flurry’s privacy policy governs the use of this information. Mail; One Time Payment In this release we've changed the payment account selection process to not use the first available payment account when you don’t have a default payment account. The calculated Average Monthly Payment Plan amount for this account is currently at $0.00. Use the "Remember me" feature to make login a breeze. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy. We understand that a full economic recovery will take time and there are customers who are still experiencing financial uncertainty due to the impacts of COVID-19.If you’re struggling to pay your electric bill, it’s important to reach out to our team to find a solution. To help you and your business, we’re offering extended payment arrangements in many situations. This Privacy Policy applies only to Additionally, we have corrected a number of bugs to ensure that your payment experience continues to be smooth and reliable. This plan goes through April 15th, which is the end of the winter period. Cookies help us deliver our services. Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. To pay your ... -Payment and other transaction information, and history for payments through the Service; and -Any Personal Information that you may enter on the Site. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency. AEP Energy Partners (AEPEP), a subsidiary of American Electric Power Company, is seeking proposals for off-take from new solar and new wind facilities located in Ohio and ERCOT. Call: 1-800-672-2231 We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy. In addition, we may use elements of this information in the following situations: AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Read more November 02, 2020 Subscribing to I&M alerts gives you instant notification for: Pay Online for Free with Paperless Billing. The calculated Budget Billing Plan amount for this account is currently at $0.00. By using this site or app, you consent to the terms of this Privacy Policy. AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Periodically we review the budget plan to adjust the monthly amount to help avoid a larger anniversary statement. Use the "Remember me" feature to make login a breeze. Initial partial payment will be required when plan is established. Flurry’s privacy policy governs the use of this information. To give you more information on this topic, please enter your ZIP code so we can determine where you live. You can learn more about payment options and assistance programs here. Everything is now at the touch of your fingertips. Everything is now at the touch of your fingertips. The One-Third Plan consists of an immediate down payment of 1/3rd of the balance with the remainder split over two monthly payments in addition to your monthly billing statements. Any payments canceled in the last 90 days are displayed. Subscribing to AEP Ohio alerts gives you instant notification for: Enroll in alerts to be eligible to win. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Subscribing to I&M alerts gives you instant notification for: Customers that have chosen a different provider: Pay Online for Free with Paperless Billing. If this Privacy Policy In order to qualify, customers must pay a portion of their unpaid balance, and the remaining balance will be added to future bills. In addition, we may use elements of this information in the following situations: AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Overnight Payments: American Electric Power 371496 500 Ross St 154-0470 Pittsburgh PA 15262-0001. This plan consists of an immediate down payment of $10 with the remainder of past due amount split over three monthly payments in addition to your monthly billing statements. If the total account balance is not paid by April 15th, it will be due by the due date of the April billing statement. AEP Ohio has joined other businesses across the state to return to standard operations, with a careful, phased approach. AEP Ohio reserves the right to change this Privacy Policy at any time. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Please wait for a returned payment to appear on the account before initiating another payment. We attempt to resubmit a payment a second time depending on the return reason before we reflect the return from the bank. Flurry’s privacy policy governs the use of this information. Some or all of this information may be added to your permanent account record and may be used for research purposes. You may combine your One-Sixth Winter Plan with a Level Payment Plan or continued with regular billing. You may combine your One-Sixth Plan with a Level Payment Plan or continued with regular billing. AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Pay a past due balance evenly over a 2-12 month period, while continuing to pay new charges. Use the return envelope that comes with your American Electric Power bill, if you do not have one, the mailing address is below. The One-Ninth Winter Plan consists of an immediate down payment of 1/9th of the balance with the remainder split over nine monthly payments in addition to a Level Payment Plan. However, no Internet transmission of information is ever completely secure or error-free. Flurry’s privacy policy governs the use of this information. Select either the Average Monthly Payment Plan or the Budget Billing Plan. AEP Ohio reserves the right to change this Privacy Policy at any time. The Indiana Ten Dollar Plan is available to Indiana customers who have not previously enrolled in this program in the last 12 months. This policy was last revised on December 13, 2017. Please review this Privacy Policy before By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments, Pay your bill, report an outage & more with the Appalachian Power mobile app, Pay your bill, report an outage & more with the SWEPCO customer mobile app, Pay your bill, report an outage & more with the I&M customer mobile app, Pay your bill, report an outage & more with the Kentucky Power mobile app, Pay your bill, report an outage & more with the PSO customer mobile app.